Privacy Policy for VidaMessenger

You can find contact information for VidaMessenger Services at the end of this document. Please use it if you are unsure about any of the items contained herein, we will be more than happy to help resolve your query.

Information Collection and Use

VidaMessenger is the sole owner of the information collected from our users at a different point on VidaMessenger app, However, we don’t collect any data on this website.

Registration

To use areas of VidaMessenger app, a user must first complete a registration form. During registration, a user is required to give contact information (such as name and email address & mobile number). We use this information to create an account for the user for the service in which the user has expressed interest. personal information of the accounts and records are for the purposes of contacting you in the case of a problem.

Information Use

Information obtained by Our app is solely for accounts and records and will not be shared to the third parties.

Profile

Our websites use cookies and some other devices during your usage of the sites. our websites do not create a profile of individual users and visitors and do not target users depending on their usage of the site to protect their privacy.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies. For the session, ID cookie, once users close the browser, the cookie simply terminates. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. Your password is not stored in a cookie; instead, the cookie stores the session ID. This is for your own security and privacy, and if users reject the cookie, the user will be limited in some areas of our site.

Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. The information stored by our advertisers is in no way linked to your personal information, which is kept completely private and secure at all times.

Log Files

Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Log files are kept for your security, not to infringe your privacy.

Clear Gifs (Web Beacons/Web Bugs)

VidaMessenger does not employ "Clear Gifs" to collect information about individual users. Our advertisers may do at any time, but the information will not be linked in any way to personal details stored by VidaMessenger.

Important information on Mobile Phone Numbers

To use our FREE services, you must enter the mobile phone number of the recipient. This number is only stored by VidaMessenger for logging and security reasons and is in no way disclosed to any third party for no other purpose than to send the item you requested to the number you supplied. All information collected is for accounts and records purposes.

Communications from the Site

Special Offers and Updates

We may send new members a piece of welcome information (depending on the service, sometimes giving account information, general information). Established members will occasionally receive information deemed necessary by VidaMessenger for their use of the services. These messages do not infringe the user’s privacy and are part of the VidaMessenger services. Our websites/apps do not distribute any personal information to third parties.

Newsletter

Optional newsletter services may be provided and withdrawn by our websites at any time. Our websites will not pass on your email address for these optional newsletters to any third parties unless specified on the individual newsletter subscription page. You can add/remove yourself from these optional newsletters at any time.

Service Announcements

On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is suspended for maintenance, we might send users an email. These messages are not promotional and are always essential to the users, use of VidaMessenger and services.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account, we reply via email, mail, or phone, in accordance with the user's wishes. You may be contacted by our Customer Service staff for a period of your inquiry to ensure the matter was resolved, or to notify you of developments.

Our Customer Service staffs do not have access to critically private information such as your password or PIN number for a specified service. At all stages of the business, user privacy is extremely important, and user information remains protected at all times.

Sharing Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site/app. We will make every effort to help the Police services with their inquiries if we believe it is in our user's interests and to protect the VidaMessenger services.

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information with our partners or advertisers unless deemed specifically necessary. Any information that Our websites do store, or share is not personally identifiable and Our websites believe there is no infringement of user privacy.

Third Party Advertisers

Advertisers may collect information while you are using VidaMessenger sites about pages you have viewed, and other viewing details. This helps them provide you with different and interesting adverts on every page you see. VidaMessenger does not share additional information with advertisers.

These are the instances in which we will share user's personal information:

Legal requirements and circumstances

When permission/authorization has been obtained from a user

Third Party Intermediaries

We use a credit card processing company to bill users for goods and services. We may also need to use other companies to deal with your requests or provide certain services. Other companies on our behalf will provide some services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Service Providers

Third parties, who are providing a product or service on our behalf to the user, are not allowed to use personally identifiable information except for the purpose of providing these services. Secondary usage is strictly forbidden.

Business Transitions

In the event VidaMessenger goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, user's personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If, as a result of the business transition, the user's personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.

Choice/Opt-out

Any newsletters you subscribe to from VidaMessenger can be opted for or removed from at any time and will not automatically subscribe you to other newsletters or mailing lists, or third parties. Other services that ask for your email address on VidaMessenger will do so purely for accounts and records, and to contact you personally when necessary. This is part of the VidaMessenger services. In many cases, we will not be able to provide you with a product or service without taking contact details for you.

Links

This Web site contains links to other sites. Please be aware that we, VidaMessenger, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Website that collect personally identifiable information. This privacy statement applies solely to information collected by VidaMessenger.

Surveys & Competitions

From time-to-time, our site requests information from users via surveys or competitions. Participation in these surveys or contests is completely voluntary and the user, therefore, has a choice of whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information. Contact information will be used/shared with the competition/survey to notify the winners and award prizes or analyse data. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, as well as by our advertisers. User's personally identifiable information is not shared with third parties unless we give prior notice and choice, or the survey or competition is entered through an advert provided by a third-party advertising company. Though we may use an intermediary to conduct these surveys or contests, they may not use user's personally identifiable information for any secondary purposes.

Security

VidaMessenger takes every precaution to protect our user's information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

When our registration/order forms ask users to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Chrome and Microsoft Internet Explorer become locked, as opposed to un-locked, invisible, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up to date on our security and privacy practices. Daily, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our user's information is protected. Finally, the servers that store personally identifiable information are in a secure environment and are protected from intrusion by a state-of-the-art Intrusion Detection System (IDS).

Questions regarding the security of our websites/app can be directed to info@vida.im

Supplementation of Information

In order for this Web site to properly fulfil its obligation to users, it is necessary, sometimes, for us to supplement the information we receive with information from 3rd party sources.

ID [Address] Verification

Addresses may be verified via the relevant post office or organisation. This especially applies to credit card transactions. We reserve the right to verify your personal information at any time, and if we find it to be incorrect, we will contact you. If we cannot contact you, you are regarded as "Gone Away". This means you have not kept your information held by us accurately and correctly. Your account will be suspended and in extreme cases of non-contact removed entirely to protect the integrity of the information we hold. It is essential that your personal data is correct and up to date at all time.

Purchasing History

VidaMessenger and VidaMessenger reserve the right to keep details of other transactions, or services you have used when dealing with us. They will not be disclosed to third parties and used only for accounts and records purposes.

Enhancement of Marketing Profile

All our advertising is handled by the named advertising companies, other advertising companies, or companies acting on their behalf. VidaMessenger does not purchase third party information to assist advertising.

Correcting/Updating/Deleting/Deactivating Personal Information

VidaMessenger requires you to keep your information accurate and correct. If at any time, you wish to see the information held about you by VidaMessenger, you need to contact us and request your account details. A charge deemed by VidaMessenger as reasonable will need to be paid before we release the information to cover our administration costs. If any information held about you by VidaMessenger is inaccurate then you are responsible for ensuring it is corrected. You must also ensure the information given to us is accurate and correct at all times. We will amend any information found to be incorrect, but any information provided directly by you (i.e. name and address) is your responsibility to maintain. VidaMessenger reserve the right to retain your personal information for as long as is necessary after you request your account closed. However, you will no longer be bound by the terms and conditions of a service once a VidaMessenger representative has confirmed the account closed. You must no longer use this account/

Changes

VidaMessenger currently is FREE, However, if any changes where we post a notice and will also email users, who have opted to receive communications from us, notifying them of the changes in our services.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:

info@Vida.im

VidaMessenger address: Knoll business centre Hove BN3 7GS, UK

All rights reserved VidaMessenger